COAL IT enables its clients to align business and IT through its service orientated approach to Systems and Asset Management. We help our customers to streamline operations, reduce costs and improve the quality of service delivered.  As acknowledged experts in Altiris’ IT Lifecycle Management Solutions and Microsoft’s SMS and MOM, Dell OpenManage, HP OpenView, Client Manager and Insight Systems Manager, we design and implement innovative, bespoke, enterprise-wide solutions that reduce the cost and complexity of tracking, supporting and maintaining your corporate assets, from desktops, and servers to notebooks and handhelds.

We will provide you with the technology and processes to:

• Proactively track and manage your IT assets from the cradle to the grave
• Ensure license compliance and harvest opportunities
• Automate administrative tasks such as patch management
• Create and deploy images
• Roll back desktops and servers to a known good state
• Plan and execute a Vista migration
• Monitor the performance of your network
• Implement an incident management solution that leverages and integrates with administrative tools

As well as enabling self-managing and self-healing IT environments that understand and adapt to the changing demands on your infrastructure with real-time optimisation and intelligence, we’ll provide you with a unique approach to IT systems management with modular, integrated solutions for Client and Server Management, Performance Monitoring and Asset and Service Management.